Careers at AllSTEM

Talent Agent

Multiple Locations: Ontario, CA, USA • United States

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5399

OBJECTIVE OF POSITION:
The Talent Agent takes responsibility for the delivery of sales and operations of their personal desk and functions well in a team environment – Together We Win. The position requires a hands-on professional who enjoys rolling up his or her sleeves and working independently and with a team to achieve goals, meet quotas, bring forward fresh sales strategies to increase client satisfaction and to grow sales. Strong knowledge of Contingent, Project, Freelance, Referred and Direct Hire staffing infrastructures is a must.

Operate a highly profitable desk while embracing the company’s guiding principles as the foundation to conduct business: UPHIRE

  • Understanding Matters. We actively listen to each other, our STEM professionals, and customers. We take the time to understand their needs to make the best connections in the industry.
  • People Matter. People are at the center of our company. All decisions we make are in the best of interest of our employees, co-workers, communities, candidates and customers.
  • Honesty Matters. We conduct our business with integrity and DO the right things. We ARE trustworthy partners WHO stand behind our work and people.
  • Innovation Matters. We are disciplined in bringing forward new thought and solutions that guide the industry and grow our company. Continued growth secures sustainability that provides solid careers for our employees, stability for our STEM professionals, and reliability to our customers.
  • Relationships Matter. We take personal responsibility for all relationships with our employees, co-workers, STEM Professionals and customers. Courtesy, dignity and respect will EQUAL high performance results.
  • Everything Matters. We hold ourselves accountable to perform with the utmost of professionalism, attention to detail, and highest standard of service. We hit our targets and do what we say we will do.

SUPERVISION EXERCISED:
None

MEAL & REST BREAKS:
Take all required meal and rest breaks as defined by local and state law

KEY RESPONSIBILITIES (The percentage of time performing the essential duties may fluctuate under special circumstances):

  • Consistently meet and exceed all performance standards set forth monthly and year to date.
  • Actively participate in an interactive, supportive and developmental team environment by working remotely and/or from a designated Company location as required, in accordance with company Policy. The number of days per week in each environment may vary based on the needs of the company, the division, branch, and/or personal performance needs.
  • Qualify, acquire, service, maintain and expand client base.
  • Obtain and negotiate terms of job orders (temp, temp to full-time and full-time) solicited from the business community.
  • Form a solid partnership with the Recruiter to foster effective and result orientated recruitment and placement strategies.
  • Negotiate compensation, match, and supervise qualified STEM Professionals to the clients’ specific job requirements.
  • Effectively market qualified STEM Professionals to respective employers creating a result.
  • Accountable for your activity and attainment of KPI’s.
  • Meet and exceed personal productivity requirements increasing new clients, getting candidates placed and obtaining targets for job orders.
  • Complete understanding of all aspects of company operations.
  • Maintain accurate attendance records.
  • People Matter. Review your performance and career progression weekly, monthly quarterly and annually (Performance Standards).
  • Responsible for your ongoing training and development.
  • Develop and maintain sales strategies to promote new and existing client development.
  • Demonstrate active listening to all requests, ideas, suggestions and grievances of STEM Professionals and respond as appropriate.
  • Comply with all reporting requirements and company campaigns.
  • Comply with all company policies and procedures.
  • Actively campaign target accounts – heavy sales.
  • Maintain performance standards and increase sales for temporary billing and full-time cash-in.
  • Maintain credit and collection standards in accordance with company policies.
  • Maintain accurate records including timely data entry in OANet of sales, order fulfillment activity.
  • Maximize cash-in by utilizing the company’s business philosophy and sales techniques.
  • Effectively manage all collections and aging of own accounts referring to manager when necessary.
  • Comply with Corporate expense report guidelines.

SKILLS/QUALIFICATIONS:

  • Demonstrated sales experience
  • Service orientated
  • Strong interpersonal skills
  • Ability to build and retain a team
  • Excellent organizational skills
  • Proven negotiator
  • Trustworthy Detail-orientated
  • Self-starter
  • Must be flexible and a team player
  • Possess the knowledge and confidence to effectively develop clients via telephone
  • Ability to excel in a goal-oriented sales environment

COMMUNICATION SKILLS (digital, written & verbal):

  • Excellent verbal/written skills

COMPUTER/SYSTEM SKILLS REQUIREMENTS:

  • Competent computer skills
  • Proficient in navigating, documenting, and utilizing similar processing systems for Applicant Tracking, Sales, Marketing, or Customer Service.

WORK ENVIRONMENT & MENTAL REQUIREMENTS:
The requirements described here are representative of those that must be met by the employee to successfully perform the essential functions of the job with or without reasonable accommodation.

  • Stay focused and productive when working onsite, in a team environment, independently or remotely.
  • Interact with a variety of individuals positively and collaboratively.
  • Respond with good judgement to negative or demanding customer and employee feedback.
  • Understand, remember, and follow instructions, written, on video, and verbal.
  • Intelligence to learn new procedures and tools quickly and apply them accurately.
  • Collect and enter data in the assigned systems each day.

PHYSICAL DEMANDS:
The percentage of time performing physical requirements may fluctuate based on any reasonable accommodation.

  • Speaking 50%
  • Hearing 50%
  • Standing 15%
  • Sitting 90%
  • Walking 5%
  • Driving 5%
  • Repetitive Motion 30%
  • Air & Public Travel <50%
  • Operating Equipment 2%
  • Lifting 2%
  • Carrying 5%
  • Twisting 5%
  • Bending 5%

Other Job Compensation: This position is bonus and commission eligible.

Certifications/Licenses:

US Dollar

Computer/System Skills Requirements:

<p>We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records.</p> <p>For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</p> <p>The Know Your Rights poster is available here:<br><a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank" rel="nofollow">Know Your Rights</a></p> <p>The pay transparency policy is available here:<br><a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank" rel="nofollow">Pay Transparency</a></p> <p>If you believe, you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to accommodationrequest@ain1.com for assistance.<br><br>The Company participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.</p> <p><a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank" rel="nofollow">E-Verify Poster</a></p> <p><strong>EEO/AA Employer/Vets/Disabled</strong></p>

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records.

The Know Your Rights poster is available here:  Know Your Rights Poster (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

The pay transparency policy is available here:  Pay Transparency Policy (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

If you believe, you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to accommodationrequest@ain1.com for assistance.

The Company participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

E-Verify Poster (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)

Benefits:

BENEFITS:

We are very excited to offer an array of benefit programs for our employees.

Internal staff hires working 30 or more hours per week will be offered robust plans including medical, dental, vision, life insurance, accident, LTD, pet discount coverage, legal coverage, identity theft, discount perks, and credit union. Most plans include a generous employer contribution in addition to the employee’s contribution.

Eligible employees can enroll with an effective date the first of the month following 60 days of employment. A minimum of 6 paid sick days are offered per year unless part time or covered under a local ordinance that requires a greater number of paid sick days. Paid time off accrues immediately at 2 hours per semi-monthly pay period for full time employees, and a prorated amount for part time employees based on the percentage of a 40 hour work week worked. Accrual increases with tenure at certain anniversary dates. The Company offers 11 paid holidays.

The Company also offers a 401k program with an employer match, with employee contributions beginning the month following enrollment.

Grade: S 05

Pay Min:

Pay Mid:

Pay Max:

Additional EEO:

Additional EEO 2:

Additional EEO 3:

Hours: Normal daytime business hours Monday through Friday

Time Zone:

Day 1: Monday

Day 2: Tuesday

Day 3: Wednesday

Day 4: Thursday

Day 5: Friday

Joining our global team

Joining our global team, you’ll become a member of the business community’s global partner for forward-thinking talent and resource-management solutions. The ActOne Group is the largest privately held, woman and minority-owned workforce management company in the United States, operates in over 30 countries, and services over 17,000 clients.

A career with The ActOne Group means you’re a part of something bigger. Your resume will be shared with the entire ActOne Group family, giving you exposure to opportunities in staffing, workforce solutions, and business services through brands like AppleOne, AllSTEM Connections, All's Well Healthcare Service and more! We want to ensure you have every opportunity to be the best you can be in the position where you fit best.

Featured Awards

ActOne Group:

  • 2021 Silver Award Ecovadis Sustainable Corporation level
  • 2020 Bronze Award Ecovadis Sustainable Corporation level
  • 2020 Supplier of the Year – National Minority Supplier Development Council Inc. (NMSDC)

Corporate Partners:

  • National Minority Supplier Development Council (NMSDC)
  • Women’s Business Enterprise National Council (WBENC)
  • National LGBT Chamber of Commerce (NGLCC)

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